Case study

Boots No7

Boots is the UK’s leading health and beauty retailer, with over 1,800 stores — from local community pharmacies to large destination health and beauty spaces.

Their purpose is simple and powerful: to support customers and patients through every stage of life.

We work with Boots to help their marketing and trading teams strengthen the human skills that drive performance — curiosity, creativity, critical thinking and collaboration.

From exploring innovation across sectors to stretching creative confidence, our work focuses on building habits that stick, not just delivering training that’s quickly forgotten.

Together, we’re helping teams think better, work smarter, and embed upskilling into everyday work —
for performance at work, and growth beyond it.


"Thank you from the No7 Commercial team, we found the session really engaging and interactive, it really helped to open our minds up to more creative ways of thinking and how to then apply that commercially. Rikki’s illustration skills really brought this to life and fuelled our creative thinking. Si’s knowledge of the wider market and creative landscape was really inspiring."

Ellen Caselaw - No7 Trading Manager – Skincare